Privacy Policy

Effective Date: August 31, 2026

We Abide by the Personal Health Information Protection Act

Somewhere Health abides by the Personal Health Information Protection Act (PHIPA). The Ontario Government established PHIPA to set out rules for the collection and use of information collected about patients.

Our Policy for the Collection of Personal Information

We collect personal health information about you. We collect this information either from you directly or from the person acting on your behalf, such as a parent.

The information we collect may include your name, date of birth, address, health history, records of your visits, and the care you received.

Occasionally, when we have received your consent, we may receive and collect information about you from other sources.

How We Use and Disclose Your Personal Health Information

We may use your personal health information:

• To treat and care for you.
• To conduct risk management activities.
• To conduct quality improvement activities, such as completing surveys.
• To compile statistics to improve our programs and services.
• To comply with legal and regulatory requirements.
• To fulfill other purposes permitted or required by law.

It’s Your Choice

With regard to the above uses and disclosures of your personal health records, you have a choice.

You may access, correct, or request a copy of your personal health records at any time.

Our Pledge to Protect Your Personal Health Information

We will take steps to protect your personal health information from theft, loss, and unauthorized access, copying, modification, use, disclosure, and disposal.

We will conduct audits and complete investigations to monitor and manage our privacy compliance.

We will take steps to ensure that everyone who performs services for us protects your privacy and only uses your personal health information for the purposes you have consented to.

If you have questions about our privacy policy, please contact Somewhere Health.

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site, we may collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data, including EXIF GPS data. Visitors to the website may be able to download and extract location data from images on the website.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies may last for one year.

If you visit a login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, additional cookies may be set to save your login information and screen display choices. Login cookies may last for two days, and screen option cookies may last for one year.

If you select “Remember Me,” your login may persist for two weeks. If you log out of your account, login cookies will be removed.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you edited. It expires after one day.

Embedded Content From Other Websites

Articles on this site may include embedded content, such as videos, images, or articles. Embedded content from other websites behaves in the same way as if the visitor had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including your interaction with the embedded content if you have an account and are logged in to that website.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, if applicable, we may store the personal information they provide in their user profile.

Users may be able to see, edit, or delete their personal information at any time, except where certain information cannot be changed. Website administrators may also be able to view and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you, including data you have provided to us.

You may also request that we erase personal data we hold about you. This does not include information we are required to retain for administrative, legal, regulatory, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Somewhere Health has a general policy of not sharing information with third parties unless specifically requested by the user for purposes such as referrals, or where disclosure is required by law.

Information Gathered From Visitors

In common with other websites, log files may be stored on the web server and may contain information such as a visitor’s IP address, browser type, referring page, and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, a visitor’s email address and username may be stored on the server.

How the Information Is Used

Information may be used to enhance the visitor’s experience when using the website, including displaying personalized content and providing newsletters or other communications.

Email addresses will not be sold, rented, leased, or otherwise forwarded to third parties unless specifically requested by the user, such as in the case of a requested referral, or where required by law.

Communication is treated as confidential and information will not be released without permission except where required by law.

Email may be sent to inform you of news relating to Somewhere Health’s services or offers. Any such emails will aim to focus on useful information. Marketing communications will include instructions for unsubscribing from future communications.

Visitor Options

If you have subscribed to one of our services or communications, you may unsubscribe by following the instructions included in the email you receive.

You may be able to block cookies through your browser settings, although this may prevent access to certain website features.

Cookies

Cookies are small digital files stored by your web browser that may allow your preferences to be recorded when visiting the website. Cookies may also be used to track return visits to the website.

Contact

If you have questions about this Privacy Policy or Somewhere Health’s privacy practices, please contact us at:

Somewhere Health
Website: somewherehealth.com
Email: hello@somewherehealth.com