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Virtual Appointments
We do! Our care is entirely virtual, and appointments are available to all patients from anywhere in Ontario. Book through our online booking page and choose the appointment time that works for you. If you live outside of Ontario we are unable to see you through telemedicine, but are happy to refer out!
After booking a virtual appointment online, you'll receive an email to fill out an intake form. From there, you can choose a video or phone appointment for our visit. If you'd prefer video call, 30 minutes before our virtual appointment, you'll be sent a link to login to our virtual video platform.
Your First Appointment
I encourage patients to have any current medications, supplements, and recent lab tests (if available) on hand for this visit. You can email recent lab testing to hello@somewherehealth.com prior to our appointment. We also ask you to fill out our online intake form before your appointment.
After booking a virtual appointment online, you'll receive an email where you'll be prompted to fill out our online intake form.
Billing & Insurance
We do everything electronically! When you login, you'll be prompted to input your credit card info. You'll only be billed after our appointment.
Naturopathic medicine is not covered under OHIP, however, it is covered under most extended healthcare plans/benefits. We will send an invoice over to you at the end of each session which can be used to submit to your insurance provider to receive reimbursement. We encourage you to check your benefits program to determine what is covered.
At this time we do not offer direct billing. We're happy to provide you with a detailed receipt after your appointment, which you can submit to your extended health insurance provider for reimbursement.
Clinic Policies
Please email our clinic to let us know if you cannot make an appointment. There is a 24-hour cancellation policy in effect. You will be charged a $50 fee if you do not cancel 24 hours before your appointment.
If you do not show up for your appointment without notice, 100% of the visit fee will be charged. Your credit card information will be recorded when you book your appointment.
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